Citadines Shinjuku Tokyo

We have stayed at this property several times in the past but not since 2018. The apartment hotel remains a very conveniently located, well-managed one. Staff are always helpful and communication is easy. As there is a kitchen in the room, we did not use any breakfast provided by the hotel. The room is divided into a sleeping area near the window with a sliding partition separating it from the living/kitchen/bathroom section as you enter the space. Heating worked extremely well, particularly in the living space so that the sleeping area wasn't too hot. Wifi worked well with a password for the room itself. A convenience store is at street level and a few metres away. Many restaurants nearby and a larger variety of eating places around ten minutes' walk closer to Shinjuku station. Major stores like Isetan are within a short walking distance. In their basement is a huge food department. There is a subway station not far from Citadines. There are two Citadines in Shinjuku. We stayed at the apartment one with blue and yellow decoration on the front of the building which is on a main road which I have found a preferable less crowded and quieter location especially at night time compared to the Citadines Central Shinjuku which is in a side street closer to the main station.

I can highly recommend staying at the Citadines Shinjuku Tokyo. We stayed here as a couple on our holiday. We stayed four nights here before moving to a higher priced hotel in Azabu Juban. We have lived in Tokyo previously so we know the city pretty well. We stayed here to keep our average cost of accommodation down and to be honest it exceeded all of our expectations. The studio room was very generous by Tokyo standards. Very easy to live in for four days and next time we will probably stay longer. We didn’t use the cooking facilities but very handy to have them for people who don’t want to eat out all the time. Extremely comfortable bed, actually more comfortable than the more expensive hotels. Good temperature in the rooms, very clean everywhere. Good water pressure and a fully functional Japanese toilet! Compact bathroom with a small bath which I wish I’d used in hindsight after long days walking around Tokyo. Lots of storage so you can properly unpack. The staff all incredibly helpful and welcoming. No it is not a glamorous hotel so don’t come here if you want stylish fit out but if you just want a clean larger room in a great location I would highly recommend trying it. The small sofa and coffee table were very nice to have although it was the hardest so far I’ve ever sat on! Excellent value for money. 5 min walk to a Metro station on the Maranouchi line and lots of convenience stores around. Walking distance to Shinjuku gyoen. We didn’t include the breakfast as we prefer to get an egg sandwich from 7-11 or Lawson. They provided coffee bags and green tea in the room both of which lovely quality.

The rooms are extremely well designed, having a kitchenette, full bathroom (may have the shower over the bath), sofa/sitting area and access to both sides of the double bed. For Tokyo this is much more spacious than usual. We first stayed here 8 years ago and I doubt the rooms have changed much since. However they still seemed very clean and didn't appear worn out. The staff are very helpful. The alleyway (turn left outside the hotel and then left again immediately after 7 Eleven) has several good bars and restaurants if you want to eat locally.

We had booked without breakfast, but then ate there once. It was ok, nothing extraordinary but sufficient. The room was rather large by Tokyo standards. The bed was comfortable and overall everything was very clean. There was good free coffee in the lobby.

It was a good size, bigger than the average hotel in Japan. We had three suitcases and could move around the room. Likewise there was a comfortable gap between the beds which meant we each had our own sense of space ( unlike some hotels where they push the beds together). The room has a bar fridge, hot plate and microwave which was awesome to have and which we didn’t see other hotels offer. The staff were friendly and the hotel provided a good array of complimentary items and the room had lots of cupboard storage. The location is about 15 minutes walk from the heart of Shinjuku- but it is a straight, easy and safe walk. Also meant it was quieter at night away from the hustle and bustle. Still lots of little restaurants around the hotel ( and KFC) close by.